CANCELLATION POLICY: Any cancellation request made in writing to email@example.com prior to November 10, 2023 will be eligible for a refund, less a $250 administrative charge per registered person, or a credit to be used at ADAPT 2024. Any requests made following November 10, 2023 will only be eligible for the 2024 credit.
ATTENDEE SUBSTITUTION POLICY: A substitute attendee from the same company may attend at no additional charge by submitting that change in writing including that new person’s contact information, email and title to firstname.lastname@example.org by November 10, 2023. The substitute attendee must meet the attendee requirement of being an owner, manager, or work in a repair or service facility in the automotive aftermarket.
NO-SHOW POLICY: No-shows (defined as purchasing a ticket and failing to show up to the event without any notification to event management) will not be eligible for a transfer, refund or credit. If you purchased a ticket and can no longer attend the event, please refer to the cancellation and attendee substitution policies above.